Return policy

Eligibility for Returns:

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
• Certain products, such as perishable goods, personalized items, intimate or sanitary goods, and downloadable software, may not be eligible for return. We will clearly mention any exceptions on the product page.

Timeframe for Returns:

• You have [number of days] days from the date of delivery to initiate a return request.
• After the specified timeframe, we may not be able to accept your return.

Return Process:

• To initiate a return, please contact our customer support team or visit our online return portal.
• Once your return request is approved, we will provide you with further instructions on how to return the item.
• After receiving the returned item, we will inspect it to ensure it meets the eligibility criteria mentioned above.
• If the return is approved, you will be issued a refund or provided with an exchange, depending on your preference and product availability.
• Please note that return shipping costs may apply, and they will be deducted from your refund amount, unless the return is due to a faulty or damaged item.

Please feel free to contact us if you have any questions or concerns regarding our return policy.